A: No. A hard reset only fixes software problems. If the screen is physically damaged or the phone won’t charge, seek repair. Final Thoughts A hard reset is a powerful troubleshooting tool for the HOTWAV Note 13 Pro. Whether you’re locked out or fighting software glitches, the recovery mode method is your most reliable option. Just remember — back up your data first , if at all possible.

A: Ensure the phone is fully off. Try both volume buttons separately. If still stuck, the firmware may be corrupted — contact HOTWAV support.

Select Erase all data (factory reset) .

If that doesn’t work, try — some MediaTek devices use this combination.